Trainee Technical Support Executive

How you should be?

Technical Support Executive ascertains user needs and system requirements in order to design, monitor, and maintain computer support. Engineers may begin by gathering data on systems, routers, and other hardware.

What you will do?

• Supports server, network and desktop hardware, software and applications.
• Installation, upgrades, and troubleshoots Hardware, Software, operating systems, and networks.
• Managing, repairing, and upgrading network and computer systems
• Diagnosing and fixing problems or potential problems with the network and its hardware, software, and systems
• Training users on the proper usage of hardware and software
• Manage the ticketing system and resolve the problem in assigned TAT

What we are looking for?

• 0-1 year of working experience in technical support
• Basics of Computer Hardware and its parts
• Knowledge about Operating system Installation
• Basics of network
• Knowledge about common software installation

Skills: Computer Hardware, operating system Installation, software installation, Basics of networking

About the Company:

Founded in 2000, Radixweb is a leading software development company serving over 2900 clients in 25 countries. Join us to work on challenging projects, standardized processes, and fun work culture.

• In addition, have an exposure of our home-grown globally acclaimed PHP based web to print solution- https://www.onprintshop.com/ developed to simplify print order management from client ordering to shipping. Recognized as solution partners by reputed brands in the print industry and serving small to largest printers across the world.
• Opportunity to work on latest technologies
• Technology and team based well-managed training & development process
• Strong and committed team of 650 + employees
• 70+ Employees working with us for 5+ Years
• 25+ employees working with us for 10+ Years
• Flexible shift timings with lucrative compensation
• Transparent Appraisal process
• Exclusive soft skill training by professional Trainer