Trainee Technical Solution Specialist
Number Of openings
0 to 1 Year
- Solution Specialist responsibilities include resolving client queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
Roles & Responsibilities
- Understand OnPrintShop Solution
- Responsible to manage OnPrintShop Client Support
- Live chat/email support
- Provide Assistance & Support to clients Online, Live, Chat, and over the Phone
- Working on updating documents, FAQs on – Help Portal – help.onprintshop.com
- Creating Videos for ”How to’ & Solution for client self-learning
- Having good verbal and written communication skills
- Ready to provide support to international clients in their time zone.
- Must have the willingness to learn new things.
- Founded in 2000, Radixweb is a leading software development company serving over 2900 clients in 25 countries. Join us to work on challenging projects, standardized processes, and fun work culture.
- In addition, have an exposure to our home-grown .Net-based open-source framework for creating a cloud-friendly modernized enterprise web application www.rxweb.io developed using top software design patterns and principles. Already being recognized by developers’ community across the world.
- Also, have an exposure of our home-grown globally acclaimed PHP-based web to print solution- https://www.onprintshop.com/ developed to simplify print order management from client order to shipping. Recognized as solution partners by reputed brands in the print industry and serving small to largest printers across the world.
- Opportunity to work on latest technologies
- Technology and team based well-managed training & development process
- Strong and committed team of 450+ employees
- 70+ Employees working with us for 5+ Years
- 25+ employees working with us for 10+ Years
- Flexible shift timings with lucrative compensation
- Transparent Appraisal process
- Exclusive soft skill training by professional Trainer
If you meet the above requirements then Submit Your Resume and shape your career with one of the leading IT outsourcing company in Ahmedabad.