Enhancing Employee Experience to Drive Performance at Radixweb

Published : Apr 27, 2022
Enhancing Employee Experience at Radixweb

Employee, the worker, representative, attendant, etc., are just a few terms to define the individuals – that shape the path of business success in an organization. But at Radixweb, we call them our people, family, and proud Radixians, who are the backbone of our success.

If you ask me, employee experience is something that can’t be described in words – it’s a blend of feeling and emotion that an individual (employee) undergoes during their tenure in a company they are associated with.

Zalak Shah, Program Manager states “Employees are a company’s most precious resource and the key to its long-term viability and overall success. That is why it is critical for brands across all industries to implement an employee experience (EX) strategy that resonates and encourages their workforce.

He went on to say that being aware of the advantages of pleasant employee experiences is a good place to start. However, “knowledge” and “execution” are two different jobs. Longer consideration will not assist your team; only the execution of methods to make their roles more efficient will. Whether your teams work on-site, remotely, or across different time zones, they are all critical to the growth and success of your business and should be treated as such.”

Importance of Employee Experience

An employer’s purpose, brand, and culture are all influenced by the specific moments of an employee’s experience.

Employee experience can impact a person’s decision to return to a previous job and their probability of referring an organization to other high-potential individuals, affecting the company’s reputation and talent acquisition.

These feelings affect employee engagement, retention, performance, and development.

For me, visiting the office everyday is more than a job. I’m assured that the time, knowledge and experience I’ll gain is worth investing. – Radixian

Employees may opt to spend their careers with your firm since it provides them with the best opportunities to grow and improve their workplace wellbeing.

As a result, every company should invest in enhancing the employee experience as a strategic goal.

Engagement of Workforce

Employee engagement and employee experience are sometimes conflated. They are related terms, yet they have different meanings. The input is employee experience, and the output is employee engagement.

Radixweb being the Great Place to Work certified organization, understands how employee engagement acts as a catalyst for optimizing business outcomes, thus, we organize frequent events where our team comes together to share their knowledge.

Employee experience refers to the efforts a firm makes to improve employee engagement. It would be best if you treated employees nicely to get good results. If increasing employee engagement is the aim, then boosting EX is the method to get there.

Employee engagement is a top-down notion, whereas employee experience is a bottom-up concept.

What I love about Radixweb is its positive work environment and people that value my idea and helps me to bring it into reality. – Radixian

A positive employee experience will meet all of the employee’s needs. It’s all about making their workdays more enjoyable. Employees will have access to the appropriate tools, technology, and working environment. Teammates in the employee’s immediate environment have an immense impact as well.

Providing Enriching Employee Experience is Everyone’s Responsibility

Human Resource (HR) departments have traditionally managed employee experience strategies, they have developed to be much more holistic in nature. This means that improving employee experiences must span all departments and cover a wide range of topics, including attracting top talent and financial planning, as well as risk management and workforce planning.

Dhaval Dave, Project Manager quotes – While HR plays a critical role in promoting a positive employee experience, it involves collaboration from several departments, including IT, recruitment, and operations. It is, without a doubt, a shared obligation. Cross-departmental buy-in is required to improve and elevate the employee experience.

At Radixweb, all divisions work together to create a vibrant workplace that gives our team the tools and support systems they need to execute their tasks effectively and efficiently.

Aligning Company Values with EX

In recent years, a new organizational culture has arisen that attempts to provide all employees with distinct experiences. Values guide this culture, which is not to be confused with advantages like free meals or lounge areas. Employee experience is centered on values since they determine how employees can and should collaborate.

Dipti Agravat, Project Manager, states that many people hail the digital workplace as a game-changing breakthrough, but it won’t translate into a better employee experience without flexibility.

In earlier days, employee schedules in conventional working environments were inflexible, with a limited option for flexibility. But in today’s fast-paced global economy, the phrase work-life balance has taken on a whole new meaning, and the internet has magnified this critical part of employee experience.

I feel like I’m contributing to something that matters. And it feels good.Radixian

Company values are (or should be) at the heart of everything employees do these days. This is because they influence organizational culture and how employees interact with one another.

When people interact in ways that are consistent with that culture, it results in productive working relationships and a workplace that reinforces employee relationships.

Want to be a part of an organization that offers an enriching employee experience? Come join our great workplace!

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Abhishek is a listener who speaks less and writes more. You will find him researching stuff related to technology and custom software development. If given a choice, he will choose Pizza over anything. He’s connected with Radixweb and loves curating content and marketing campaigns. He has stage fear thus prefers “Stealth-mode” conversation.