One-stop solution to streamline and to automate incident control and business continuity – with a reliable and robust incident management mobile solution for incident management and reporting
Owing to our rich and thorough experience in spinning robust and scalable mobile solutions – the team at Radixweb devised incident management mobile application for the client in the following manner:
Our technocrats came up with a list of features that best suited the requirements set by the client and developed a proper workflow of incident management and reporting. Also, the team planned to provide impersonation in the login so that it would reduce the development hours and yet the process workflow wouldn’t suffer.
The team coded unique features like action cards to view process to be taken up after the incident has been registered, photographs and notes upload feature for future reference or evidence, quick response checklists and messaging services, etc. Also, added the facility for the users to discuss on related topics in forum section.
Owing the penetration of new-age technology in the market, cloud and mobile enablement had become a necessity for the client. To ensure teams can respond to every incident in the most effective, consistent and quick manner, our team chose a SaaS based model that was best suited for Cloud implementation and enhancements for the system.
It was vital for the client to standardize the response efforts of the end-users and minimize errors and increase effectiveness of teams in case of emergencies. To create sustainable product, the team at Radixweb conducted parallel testing and rigorously matched the features on different versions of both Operating Systems.
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