🎉Celebrating 25 Years of Tech Excellence and Trust - Learn More

Reinventing New Grounds: A Celebration of Deep-Rooted Industry Trust and Tech Excellence

Sarrah Pitaliya

Sarrah Pitaliya

Published: Jun 26, 2025
Celebrating 25 Years of Trust and Tech Excellence
ON THIS PAGE
  1. Driving Changes We Needed as an Industry
  2. A History of Milestones – Voices of Trust
  3. From Berlin Wall to Black Friday – Our Evolution Story
  4. The Shape of Things to Come - How We Adapt & Help You Adapt

25 years in the business – building for change, building to perform and outperform, building to last.

Most importantly, building to challenge the traditional technology intelligence.

This sums up the essence of our 25th anniversary - a journey that over 3000 businesses across 30+ global locations believe in. Since our humble beginning in 2000 as a software vendor, ‘Trust’ has been a constant theme in our operations, across our development and deployment environments, throughout our customer dealings and in the way we nourish talent at Radixweb.

Commitments like these which we have sustained over decades, have elevated and transitioned our position in the market from a mere provider to a ‘partner in innovation’.

So, as we arrive at the quarter of a century – our 25th year, we realize we realize we have gone quite against the popular analogy – we’ve driven impact by ‘creating within the box’. And while it may seem to a lot of people that we’ve always moved by the playbook, the reality is quite different. We knew what the set roadmap was, and we consciously shifted its reality.

Staying within the accepted, best standards, compliances and rules of the tech industry, we bought quiet but powerful changes that enhanced innovation, reinvented business processes and reimagined standards of tech efficiencies.

Driving Changes We Needed as an Industry

We are talking about the largely unregulated market that the early 2000s were. With offshore companies being treated only as a ‘development centre’. The norm of the industry then was to develop whatever the client asked for. This is the narrative we changed subtly.

Our founders, tech experts in their own supremacy wanted to deliver more than just ‘vendor-made software’. They wanted to delve more into the business processes of the clients, analyze their weak links and find appropriate solutions that would go beyond giving standard results.

The time-zone gap and socio-cultural differences also stayed as major roadblocks in the process. But our founders laid out a solid groundwork, a base on which we stand tall now. From connecting deeply with clients, developing relations beyond just the professional parameters, understanding their core sentiments about legacy business processes, they started presented tech strategies to our clients.

Thanks to the early adopters who trusted our tech vision, grew with us, built on our strategies and continue to be associated with us (some stayed with us for 20+ years)– we changed the general mistrust and scepticism on the outsourcing business into a ‘legacy of trust’.

A History of Milestones – The Strong Voice of Trust

From qualifying for Microsoft Gold Partnerships then, to now its present standard ‘Microsoft Solutions Partner’, AWS and Cloud partnerships, ISO 9001: 2015, ISO 27001: 2022 certification, and our recent SOC Type 2 Compliance adherence - each landmark speaks of our genuine commitment towards building a framework so strong that it helps clients thrive through gruelling disruptions.

When we talk about milestones, another prestigious stamp on our report card came as the Great Place to Work® recognition. This exemplary acknowledgement spoke of our unparalleled standards in employee management, impartial opportunities, scope of growth, fairness and organizational policies.

Trust and Excellence are two words often casually thrown around by businesses of today. We take pride in following these as virtues and principles while we grew in strength and size, both within and beyond our organization.

Our founders take immense pride in the fact that Radixweb has grown into a 800+ sturdy frontline that is capable of handling any challenge with ease. They are even prouder to have been able to provide an independent platform where professionals from diverse backgrounds and identities found the ease to learn, grow, innovate and achieved professional satisfaction.

From Berlin Wall to Black Friday

Well, not in the real sense, but you sure get the drift if it!

25 years of standing tall in the industry means we have witnessed multiple market shifts, evolution of client and end-user expectations, technologies emerging and silently making way for new iterations.

To you, 25 could be a number. For us at Radixweb, our 25th is a celebration of all the moments where we revelled in the joy of launching in-house innovations, foresaw the impact of disruptive trends, stabilized our and our clients’ processes in situations where even seasoned businesses could crumble.

Our ‘Tech Excellence’ isn’t just in the way how we innovated, it’s also in moments where our skills and expertise were tested to the core, our responsiveness was nearly thrown off the balance and yet we helped our clients thrive.

It isn’t always in building with ‘in-trend’ technologies. It’s also in moments when we made our clients see reason why a tech trend wouldn’t be apt for them. It’s also in moments when we even turned down projects, not because we weren’t ready for another challenge, but because we realized that a particular client wasn’t ready to be proactive, future-ready and were themselves the roadblocks to their business process transformation.

As the industry’s most recognized product innovators and tech strategists, we realize the ‘load’ that we have on our shoulders. A large part of which is staying within the box and yet breaking a few molds within it. Because our leaders are often seen as educators in the industry, we are aware that every step we take, becomes a case study for businesses we inspire. It becomes our inherent responsibility to exhibit the best practices and deliver groundbreaking innovation that only advances the working of the tech industry at large!

Building on and Adapting to New Challenges – The Shape of Things to Come

The industry once knew us as a ‘custom software development company’. 25 years down the line, we have cemented our place as an impactful product development and data engineering firm driving value with coming-of-age automation.

AI-led capabilities, automation and data, these account for the future of tech. And that’s no longer a prediction but an ongoing reality. So how does ‘creating within the box’ apply to us here? In following a realistic vision. While businesses around the world grapple with pace of tech evolution, Radixweb silently but steadily prepares for a world that’s bound to face more disruptions. I believe the success of our tech vision lies in the fact that we don’t ask rapidly growing businesses to stay away from advanced innovations because it could make their processes vulnerable to evolving threats.

Our Excellence lies in preparing our partner businesses for the future. With clean codes, built-to-scale architectures, and matured development processes, we are committed to redefine efficiencies. We continue to build ‘Trust’ by building resilient and sustainable processes that scale with time.

And this for us isn’t an anniversary theme, the roots go way beyond. At Radixweb, this is the way we do business and on our 25th anniversary, we only hold on to this value stronger – the promise to build software solutions that last, transform and empower businesses with technology.

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