Built Custom Billing Software Using .NET and Cloud Boosting 90% Client Retention Rates

Regular customers are your company’s biggest asset!

From the moment customers enter your online store to generating bills and invoices, you need to ensure a seamless virtual interaction and fabulous user experience, eventually leading to better business growth. Nowadays, digital billing software tailored to your needs and requirements is gaining immense popularity from businesses all around the world due to its several advantages. Hence, custom billing software is all set to help you with your billing hardships. And this is where we, Radixweb, contributed our expertise and experience as a renowned custom software development company to our Australian clients.

In this tech study, we're going to talk about a custom billing software we developed for our clients utilizing the incredibly famous .NET technology. Due to years of expertise in cloud computing, we also integrated it into our software solutions due to features like cloud security, analytics, automation, scalability, storage, and many more. We coordinated our custom billing software with the present Enterprise Resource Planning and Custom Relationship Management.

The Client is an Australian online marketplace with more than 3 million registered users. For quite a long time, they used billing-as-a-service solutions for all their payment activities. But soon, they realized that it wasn’t going to work in the long term, as technology is advancing at a rapid pace. And for this, they consulted Radixweb. We suggested a custom billing software solution that will be developed using .NET and cloud computing. And it was a deal! Hence, we decided to create custom billing software with integration to all the top-notch features and functionalities with the help of our experts.

The bonus was our ability to develop custom billing software that helped our clients create and send invoices, accept payments, and track the products and services their customers use the most. As a prominent cloud consulting service provider, we also went the extra mile. We developed a more futuristic cloud-based software solution capable of performing other crucial activities like automating redundant activities, balancing financial books, managing taxation and payment processing, accessing reports, managing collections, and tracking debt. All these features of custom billing software helped our clients to drive operational efficiency and profitability.

Achieve Greater Business Efficiency and Outcomes with .NET Software Development

Tell Me More

Higher Expense of System’s Continuous Usage - The Biggest Challenge

Our clients, whether local or international users have been using a billing-as-a-service (BaaS) solution for every payment activity for quite a long time. However, there was a point when the client estimated the overall expense of constant usage of the system, which was much higher than the overall cost of developing and maintaining any software solution. Moreover, they were expanding their online marketplace, and increased users from separate locations were registering. Hence, there was a sheer need for our clients to have robust, next-generation custom billing software to make their billing and invoicing seamless, take care of other operations, and increase client retention rates. Cloud computing with .NET was necessary so that our client could access all data and the billing system from any branch.

Development of Custom Billing Software by Our Experts

We then decided to leverage custom billing software for our clients. It was a perfect alternative to the previously used billing system, and to leverage it smoothly, Radixweb's team first needed to understand the fundamentals of its functionality. At the beginning of the project, our expert software developers did a thorough analysis. Theygathered all the relevant information bit by bit, communicating with our client's developers who built and integrated the previously used BaaS system, our client’s employees, their finance department, customer support, security departments, debt collection agencies, payment systems, and Baas provider.

From the very beginning, our team quickly got the generic idea of the software's functionality to start the development using .NET as soon as possible. In time, the more detailed specifications and needs started framing up as the agile iterations progressed, and we gave more importance to in-depth business analysis in parallel with the deployment part. We also took care of the modernistic custom billing environment integrated with several cloud-based systems accountable for:

• ⁠Best UI Tools for financial auditors, system admins, and customer support specialists
• Financial and business reporting
• Accounting integrated with SAP
• Debt collection
• Payment and credit note matching
• Member notifications
• Invoice payment processing
• Invoicing

Hence, Radixweb’s .NET developers built a top-notch custom billing software solution to be:

• Adaptable – Our developers chose .NET for the very first reason that it's easy to update. Hence, the software can easily update itself whenever there are any new features, conceptual changes, etc. All due to .NET's layered architecture and standard APIs.

• Auditable – Our .NET developers also built centralized log systems that consist of all the exhaustive details about the progress of component states to enable rapid and easy recovery.

• Error-Tolerant – Radixweb’s team developed custom billing software with the help of cloud computing and .NET in a way that it was capable enough to recover from failures automatically.

• Scalable – The software can automatically scale from utilizing 2 to > 55 app servers considering the load and leverage scalable cloud resources, including publish-subscribe notifications, storage, etc.

Choosing .NET – Technology You Can Trust

You must be wondering - why did we choose the .NET framework for developing custom billing software solutions? So, in the first place, as per Enlyft, .NET acquires about 7.2% of the overall market share in the framework section. Also, .NET is a prominent software framework that runs primarily on Microsoft Windows. So, as a trusted .NET development company ,we adore using .NET for our modern-day software solutions, and it’s like our forte. Also, with the help of its reliable object-oriented programming environment, our developers build software solutions that can be run on different platforms. Also, the following are some significant advantages of .NET for our custom billing software:

• Easy Deployment and Language Support - .NET presently supports 44 different languages, and this gave a huge boost to our custom billing software. Our developers had the option to choose and use any language they prefer for their software development, integrating several new functionalities. Another vital benefit our team experienced with .NET is how easy it is to deploy. It provided great support for our software development due to its library class files.

• Higher Performance - The .NET framework is swift because it consists of just-in-time compilation, hence, it helped our custom billing software to deliver some of the best outcomes with its speed and higher performance. Additionally, the response time is much less with a great dynamic user interface integrated with an exceptional versatile approach that helped our developers.

• Ideal Companion for Cloud - .NET is a dreamboat for cloud-native development, specifically when it's Azure-based. Hence, to reap the advantages of the .NET framework, our developers combined cloud and .NET to build a data-driven environment for user data analysis and online marketplace management. Thanks to .NET's modern architecture, the custom billing system can serve clients worldwide while providing local compliance and an elevated level of security.

• Compatibility, Security, Reliability - Since .NET is a highly secure platform for software development, our team couldn’t think of any other technology for custom billing software development. Moreover, .NET is compatible, hence, it helps reuse code and components with other device tasks making our billing software more compatible and scalable.

Transform Your Complete IT Landscape by Opting for Cloud Development

Consult Experts Today

Our Tech Toolbox for Efficient Development

We also integrated multiple innovative technologies along with .NET and cloud computing to enhance the features and functionalities of custom billing software for our clients. Along with it, we also used some essential .NET development tools. Overall, the solution was a combination of modern and class technologies. Following are technologies, our clients and our team agreed to work with:

• AngularJS
• SAP
• Tablo BI
• Kibana
• Grafana
• Microsoft SQL Server
• MongoDB
• Docker
• Google Cloud
• Rabbit MQ
• NServiceBus
• Owin
• ASP. NET
• .NET

How Everything Turned Out?

The new custom billing software has been leveraged into the client's online marketplace. It enables users to handle all the billing-related processes and tasks easily, safely, and rapidly without bouncing off the client's site. Moreover, it helped boost 90% of the client retention rate. The new and automated billing software has now completely substituted the features and functionalities of the previously deployed software solution and is confirmed to be much more scalable, reliable, auditable, and sustainable.

Ladder of Success – Custom Software Development with Radixweb

Custom billing software is not just helpful for solving financial issues; it also proves to be advantageous for multiple purposes. Hence, the revolutionary billing software developed by Radixweb helps track business productivity, manage customer relationships, and provide reliable updates. In short, it was a long-term investment for our clients that optimized their finance department.

As an award-winning software development company, Radixweb has more than 25 years of experience in developing software solutions with .NET, because of which the custom billing software was able to run on Windows, Linux, and macOS. Also, as a Microsoft Certified Gold Partner, we offer end-to-end .NET enterprise solutions, including .NET MVC development, .NET migration, .NET CMS solutions, .NET integration, and many more.

Along with .NET, we're renowned experts in cloud computing. Radixweb develops sustainable cloud-based IT solutions that help your business keep pace with accelerated change through 360° digital transformations. Our cloud experts infuse technology agility and resilience with cloud software solutions built on intelligent environments that optimize the total cost of ownership while pushing the boundaries of growth. With our cloud enablement services, you can experience dynamic software solutions leveraging future-proof IT environments that meet the needs of the emerging market, which comprises complex technology needs.