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CRM Consulting
Level-up your customer satisfaction to ensure a smooth business process
Whether it is our customers or their end-users, customer satisfaction has always been our strongest suite
CRM Consulting Services
Create meaningful customer experiences by turning your data into profitable insights with our effective CRM consulting services and implementation
What is CRM?
A Customer Relation Management Solution is the baseline for an enterprises’ interaction with existing and probable customers. It channelizes sales growth through data analysis from various communication channels like websites, telephonic interactions, email conversations, live chats, marketing drives and social media.
Integrate CRM solutions into your enterprise systems for:
- Automation of Sales and Marketing Processes
- Integrating Sales and Marketing Systems
- Implementing Cloud Based System with High Security
Does Your Business Need a CRM Solution?
Customer Relationship Management Solutions render a unified platform for tracking and managing customers across several channels with ease. We bring all customer-focused data on a unified location to provide end-to-end visibility on clientele while offering easy access of all data to internal teams for identifying leads, contacts and to engage, track and manage them efficiently.
Integrating CRM solutions allows business enterprises to uncover valuable insights about customer needs and preferences. Personalize communications, provide relevant information and deliver extremely consistent experiences to improve customer satisfaction and increase retention.
- Secure robust future growth
- Improve customer service and engagement
- Implement web and mobile solutions for maximizing ROI
- Your customer data managed on a unified platform
- Your long-term accounts get a personalized service approach
Hire Best-in-class CRM Consulting Services
- We help you select and implement CRM solutions that works best for your industry
- We craft CRM systems and apps to optimize existing CRM solutions for boosting productivity
- We offer extensive CRM Consulting services after analyzing your business processes
- We help with CMS platform selection as well develop bespoke CRM features
- We set up and optimize CRM, migrate enterprise data and train your internal teams
- From CRM audits to optimization, upgradation, configuration and integration – we do it all
Hike High with CRM Customization Services
- Positive experiences with every interaction
- Automation of everyday tasks
- Greater efficiency for multiple teams
- Improved analytical data and reporting
- Efficient lead management
- Enhanced data security
- Improved customer retention
Areas to Engage Our CRM Consultants
When it comes to developing CRM solutions, our expertise spanning over 25+ years makes us masters of pathbreaking innovations in a number of areas:
Gap Analysis
Quantify and analyze gaps between existing system and future growth prospects and prioritize actions. We conduct in-depth analysis of your existing processes, your business goals, apps running and formulate a consolidated report that can be beneficial while crafting growth-focused business processes, application development and enterprise app installation.
Solution Design
Find solutions that are bit fit with your organization and decision-making processes; save time and money with working solutions. We offer appropriate design solutions by working in close collaboration with your internal teams. Our design teams start with several options and assist you in choosing the most appropriate solution according to your business prospect.
Process Transformation
Modernize your existing business processes to attract new streams of revenue. Radixweb’s CRM experts are adept in identifying the lags in your business process and will help you transform legacy business processes by integrating new perspective to drive your business goals. Expect a full spectrum of support and transformation services to help you make a shift.
Get done with outdated apps that carry security and privacy risks. Uncover your true sales potential with a modernized take on existing apps. Our experts will boost your client relationship rates by modifying or entirely rebuilding legacy apps by upgrading your tools to boost your enterprise process and get your business ready to face the challenges of growth.
CRM Consulting Company for
Unlock Full Potential of Your CRM Solution
We have a dynamic development process that mitigates risk and warrants proper implementation.
Radixweb’s CRM consultation services encapsulates all the aspect of implementation, execution and training. We guarantee that the process works as envisioned and we train your internal team to properly optimize your new software before the solution hits the market. We provide full spectrum support throughout the development lifecycle of your software solution and will step in for any concern to fix a turbulent process or streamline sales cycles.
We extend robust support throughout the development lifecycle of your product and step in when required to take charge of failing processes or to streamline sales cycle. We use a six-step process to ensure that your project is fully covered and well executed, right from the start to the finish.
Integrate a full spectrum of development measures from analyzing to planning, testing and strategizing to align with your business objectives.
We Stay on the Top of Our Customers’ Minds
Even the best CRM service providers like Zoho and Microsoft trust us and have certified us as their partners. If they can trust us with their product, so can you.
Experienced CRM Developers with Domain Expertise
With our in-depth knowledge and understanding of CRM integration and implementation services, we have helped to generate data points, analytical tools to get valuable insights and led customers to make informed decisions.
By partnering with customers from varied industries, our relevant experience and expertise to understand core business culture and processes- helps to implement a CRM software that amplifies growth and makes us the best CRM consulting company.
A Leading CRM Consulting Firm for Integration and Implementation Services
CRM Consulting Services
We have expert analysts who research and analyze can your business requirements and help choose an ideal CRM solution for your organization based on data.
CRM Strategy and Planning
Understanding the business requirements, collaborating with departmental heads, building technology architecture for successful implementation of CRM. You name it, we do it!
CRM Software Implementation
In alignment of your business goals and customer expectations, we can help you make the right choice of CRM and then seamlessly implement the same in your organization.
CRM Customization Services
Every organization has different business processes and different organizational culture. We can provide CRM customization services that aligns with your culture and not the other way round.
CRM Training Services
Apart from CRM implementation, we can also provide intuitive training services to our clients and the CRM users for a smooth transition on the platform.
Data Digitization and Migration Services
Whether you need to digitize your offline data or make it easily accessible for the CRM platform, we have the resources for all your requirements to make the process hassle-free.
CRM Integration Services
Every company has their own tech ecosystem and we can integrate all the other platforms with your CRM without any disruption to the business culture.
CRM Support and Maintenance Services
Get dedicated resources that monitor the needs of your process even after delivery, can keep your CRM updated with advanced functionalities and provide support as and when needed.
Seize the Best of Outsourcing and Beyond
- Get resources that are industry experts and highly experienced
- Transparent communication channels designed to keep you informed and updated
- We have designed a culture that eliminates the issues of time-zone differences
- We offer technology partnership with shared responsibility
- Leverage cost-effective development by partnering with technology experts