Our mandate involved creating an end-to-end solution, from automating HR workflows to implementing algorithms for talent scouting and employee performance analytics.
Highly Customized HR and Talent Management Platform for a Tech Startup
Industry
Hospitality
Client Location
Germany
Team Size
7 Experts
Main Service
HR Software Development
Engagement Model
Fixed Cost
Project Overview
About the Company
Starting in 2020, the client is a pioneering technology startup based in Germany that specializes in digital payment services. With a growing workforce of 150+ professionals, their innovative approach to security and data protection helped them clinch the prestigious Berlin Newcomer Startup Award.
Task at Hand
The client’s team was basically juggling data between a number of distributed systems. They were using off-the-shelf products for certain tasks and outsourced the rest. This approach definitely went over their budget and made the whole process extremely complicated.
As the workforce started to grow, managing the increasing volume of data related to employees, payroll management, and performance tracking became a next-to-impossible task. Hence, they wanted to build a centralized platform that could integrate those workflows so that their HR team could handle all the processes from a single platform.
However, the option to hire a European development firm was unfairly offset due to cost implications. Primarily for that reason, the client reached out to Radixweb for a cost-effective solution while making the most of our technical expertise.
We saw the struggle with their subsystems, and we were like, “Time for a serious rehaul!” Developing a fresh platform from scratch was like enabling the ultimate power-up.
Dhaval Dave
VP – Operations and Delivery, Radixweb
Challenges to Resolve
- Off-the-shelf systems offered limited flexibility. The client was not able to implement specific business rules and processes in accordance with the growing workforce and new HR policies.
- Since they were using distributed systems, it resulted in inconsistent data structures and incompatible formats. Accessing and sharing information between departments on the go was a nightmare.
- With the expanding staff, the systems led to performance bottlenecks and sub-par responsiveness. Inadequate load balancing and resource allocation gave rise to scalability issues.
- Moreover, as their business started to grow, integrating HR systems with other enterprise applications was a must. This task seemed impossible though with their existing process.
Key Functions and Features Built
We had our fair share of experience delivering HR management software solutions for several industry verticals. In this project, our aim was to integrate talent management capabilities as well to build a comprehensive platform. No biggie!
Onboarding and Orientation
Automated onboarding workflows, document verification, and role-specific training for a quick and efficient post-hiring process.
Candidate Information Management
Rational database management systems (RDBMS) for a centralized database architecture and secure storage of end-to-end candidate profiles.
Attendance Tracking and Management
Integrated the in-house biometric authentication with a cloud-based system to track and manage precise attendance for every employee.
Performance Reviews and Appraisals
360-degree feedback mechanisms with KPIs and goal tracking for comprehensive performance evaluations and data-backed appraisals.
Workforce Analytics
Predictive modeling and machine learning algorithms to derive and analyze actionable insights from vast HR datasets.
Learning and Development
Adaptive learning modules, personalized content delivery, and performance analytics for continuous learning and skill development.
Payroll Management
Automated payroll processing including error-free salary disbursal, pay slips, reimbursement claims, gratuity, and settlement.
Succession Planning
Talent pipelines, competency profiling, and performance analysis to identify high-potential employees for critical roles.
Empower the People Who Empower Your Business with a Sophisticated Software System
Tech Stack Used
Considering the present and future goals of the tech startup, our team needed to make sure that we used the best technologies available for the HR and recruitment management software.
Backend Development
For the backend, our tech stack featured Node.js for its scalability and event-driven architecture. Express.js for its RESTful APIs, and of course, MongoDB to accommodate the dynamic data structures in HR and talent management. The combination of these technologies formed a reliable and scalable foundation for the backend infrastructure.
Frontend Development
We went for Vue.js development to create a responsive and dynamic user interface. Specifically, Vuex helped us with state management communication between different components. As part of the build process, we utilized Vite, a modern build tool, to speed up the development process and deliver optimized frontend assets.
Database Management
For database management, we worked with PostgreSQL to create an efficient database management system for storing and retrieving HR data. This choice came from the need for a structured and foolproof database. Additionally, we utilized Redis as an in-memory data store to optimize the system performance.
DevOps and Deployment
Azure DevOps provided the DevOps capabilities for our project. Using Azure Pipelines for CI/CD, we automated the build and deployment process with consistent and reliable releases. Azure Kubernetes Service (AKS) orchestrated container deployment and resource optimization within the Azure cloud environment.
63%
Reduced Administrative Overhead
40%
Increase in Employee Engagement
30%
Cut in Operational Costs
Final Results
After only a few weeks of using the software, the team could clearly notice a difference in their HR and talent management process. The ability to manage each process and gain visibility into it made a huge impact on their bottom line.
A One-Stop Platform
By seamlessly consolidating diverse operations, we created a centralized hub that resulted in a 63% reduction in administrative overhead through a unified experience for end-to-end processes.
Reduced Operational Costs
Since the client does not have to pay for third-party services, operational costs saw a significant 30% decrease. This not only includes licensing expenses but also customization needs.
Learning Transformation
The learning and development module witnessed a remarkable impact, with a 40% increase in employee engagement and a 20% improvement in skill acquisition and knowledge retention.
Strategic Workforce Planning
The analytics-driven insights enabled strategic workforce planning. With predictive analytics, the company can now identify high-potential individuals and address impending skill gaps.
Minimized Attrition
Whereas the company saw a turnover rate of 17% in the previous year, the HR and talent management system changed it. They’re able to see potential attrition risks and take proactive measures to retain talent.
In short, we desperately needed a platform that’s easy to use, transparent, and does the job well. Thankfully, we decided to work with Radixweb. Our team is comfortable using the system and has now great control over the management process.
Ruth Hathaway
Senior HR Manager
Leverage the Full Potential of Your Workforce with an Intuitive Talent Management System
