Looking forward to make ‘Businesses Babble-free’ with trustworthy insights, innovative technology foresightedness and unscathed leadership- Dharmesh Acharya, Chief Operating Officer at Radixweb
With the dawn of a fresh year in the calendars, the enormous discussions about the sprouting strategies and in-trends don’t seem to cease. Each company is swept by this avalanche.
It takes the wisdom of a leader’s experience and unending flow of new energy combined to maintain brand- sanity in the times of great clutter. Unless technology transforms businesses in a big way, organizations often do not realize its actual hidden potential.
Most companies fail in “what’s next?” While technology is rapidly moving forward, Radixweb navigates nowhere but up direction for its global customer base.
For 2018, it’s not simply about support, it is about innovative advancement. Whether your business is looking for its first service provider or to make a smooth switch, Radixweb will be your ideal strategic partner. In a tête-à-tête with their wit and grit persona, Dharmesh Acharya (DA).
How will IT Outsourcing be in this year?
DA: To break the conventional IT outsourcing norms- ‘Deliver Unconventionally’ makes our teams’ top notch. For us, the need of the time is to deliver Outstanding Outsourcing and In-Person Innovation. Work relentlessly to create and deliver business value with the power to radically change the way companies work. Not just as outsourcing providers, Radixweb functions as opportune partners for our global customer base to build innovative and truly successful organizations.
In the last few years, business profitability has substantially decreased for multiple industries. Well, it is a harsh truth that companies set aside low budget for IT innovation. Many organizations still delve in the past and see outsourcing as a regular business expenditure. There is a rust of inefficient vision as the driving strategy is to cut down labor costs. Incumbency has set in the market as providers work towards maintaining status quo, deliver less innovation, and minimalistic services.
The main reason for this is- the resistance to ‘Be the New’. Enterprises need to break this incumbency and boost profits and innovation with use of emerging technologies like AI, cloud and mobile. Have a wholesome approach for managed IT services, Cloud Computing and “as-a-service” models for software, infrastructure and platforms.
The start of the year is always a great time to introspect and reflect on the core factors like methods of strategizing, organizing, delivering solutions and ultimately molding innovation to suit customer needs.
How does Radixweb see ‘2018’?
DA: Well, we have certainly moved to the second phase of the digital revolution. Those initial anxieties around Mobile, Cloud and Artificial Intelligence (AI) have drifted. There is a new-found enthusiasm in companies- big and small. We have seen an interesting 2017 and I am sure that this year too will harness more public trust in emerging technologies. 2018 will demand enterprises to come-out-of-age and make crucial Disruption and Transformation decisions to be right at the vortex of the Tech Cyclone.
Well, as per you what will be a significant game-changer for outsourcing this year?
DA: There is not one, but many crucial game-changing trends that will come to the fore. Multi-sourcing is the buzzword- with specific inflow of providers, companies are matching their needs to multiple vendor strengths. Developing vendor management capabilities will be seen as a core competency for an IT organization. The shift is toward providing services that are sharper, specific, more focused and for short durations. Clients will enjoy better transparency, flexibility and visibility from start-to-end development life cycle.
With significant new delivery models for IT developed to meet needs of Cloud, XaaS, remote delivery and virtualization- we are entering an era of renewed outsourcing as compared to legacy approach.
Where will Radixweb play its role in this New Era?
DA: To summarize, Radixweb is and will continue to be the driving force of transformation with our speedier, more efficient, and agile delivery of services. With our cutting-edge outsourcing and software development, we intent to leave an indelible impact by helping organizations become technology centric businesses. Thanks to cloud computing, the world has become a smaller place and dependency on internal IT has significantly reduced- we will play a primary role to deliver technology and service innovation to our existing and future customers.
In this age of next-generation outsourcing, Radixweb will play an important cog in the wheel for global customers as well as develop and manage outsourcing relationships with finesse.