Software Outsourcing
Updated: Aug 7, 2024

IT Staff Augmentation vs. Outsourcing: Which Model Suits Your Business Growth?

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Faisaluddin is a Project Lead passionate about successful software delivery.
IT Staff Augmentation vs. Outsourcing

Quick Recap: With the constant flux of emerging technologies, software outsourcing has become one of the key business strategies to extend your team’s capabilities and meet desired goals. Staff augmentation focuses on hiring external professionals to temporarily fill gaps in the internal team, while outsourcing refers to contracting an external organization to handle projects. In today’s blog, we have covered these two most preferred outsourcing models, exploring its pros and cons, market trends, and a lot more. So, let's find out which one is ideal for your organization!

In a world where technology constantly evolves and business trends shift overnight, one thing remains constant - the need for skilled and fresh talent to bridge the widening resource gaps. In today's dynamic landscape, businesses resort to a diverse range of staffing models to meet evolving IT operational needs without burdening their existing staff.

Amongst all, two of the most sought-after staffing models in the IT industry are IT staff augmentation and outsourcing. However, as businesses contemplate expanding their capabilities, they often find themselves at crossroads, unsure whether to proceed with staff augmentation or overseas outsourcing. These two models, though distinct, are frequently confused.

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In today's rapidly changing business environment, making informed decisions is the key to success. So, here is an in-depth analysis of both staffing models, shedding light on their advantages, disadvantages, and key differences.

By the end of this reading, we ensure to equip you with the knowledge to choose the best staffing model that aligns with your firm's specific requirements and growth potential.

So, without any further ado, let's dive in!

On this page
  1. What is IT Staff Augmentation?
  2. What is IT Outsourcing?
  3. IT Staff Augmentation vs Outsourcing: Market Trends
  4. IT Staff Augmentation vs IT Outsourcing: A Beginner-friendly Comparative Table
  5. When to Choose IT Staff Augmentation & IT Outsourcing for your Project
  6. IT Staff Augmentation vs IT Outsourcing: Which Approach is Best for Your Business?
  7. IT Staff Augmentation vs IT Outsourcing Software Projects: How to Find a Trusted Tech Staffing Partner
  8. Final Sayings

What is IT Staff Augmentation?

As per Wikipedia, “Staff augmentation is an outsourcing strategy that is used to staff a project and respond to the business objectives.”

Simply put, staff augmentation means temporarily outsourcing the workforce for specific projects aligned with the organization's current needs and goals. It is a cooperative model that involves outsourcing. Suppose you are planning to develop healthcare software, and you need a team of ten skilled software developers. However, your in-house team supports only four. Meantime, you will move ahead with a staff augmentation strategy to bridge your talent gap requirement and hire six more professional developers to achieve your project vision.

Furthermore, Staff augmentation involves a simple staff hiring process within weeks, facilitating quick project completion and efficient launch. Furthermore, it allows you to avoid legal hassles that come with the firing/termination of developers and other documentation of full-time employment.

Now, many of you are wondering what makes IT staff augmentation services unique and highly popular in the IT industry. Let’s get more clarity on it!

Why Do Companies Use IT Staff Augmentation Services?

In today’s expansive software market, IT Staff augmentation offers ease of hiring that saves a lot of time and effort.

Did you know that a Businesswire report predicted that the global IT outsourcing market is expected to reach nearly USD 397.6 billion by 2025? And to achieve such massive growth rate is only possible with a talented and upskilled software development talent pool.

To make this possible, Staff augmentation has proved a great helping hand in strategically distributing the IT workforce across businesses.

In addition, the flexibility of staff augmentation gels strongly with the increasing staffing needs of our IT operations. It is also quick and cuts down lengthy hiring processes to onboard an expert talent pool. As a result, businesses remain agile and well-aligned with their deadlines and delivery patterns, avoiding slow market launches and revenue loss.

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Pros and Cons of Staff Augmentation

Since we have accessibility to diverse outsourcing models, sometimes staff augmentation may or may not be the one you are looking for. Therefore, we have compiled its pros and cons to help you better identify the right call for your organization.

ProsCons
Seamless flexibilityHierarchal bottlenecks
Cost-efficiencyGaps in technical expertise
Massive time-saverPrivacy risks
High productivity
Wide access to the global talent pool
Direct communication

What is IT Outsourcing?

As per Wikipedia, “Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, and sometimes involves transferring employees and assets from one firm to another.”

Simply put, Outsourcing is a business practice to hire dedicated development teams from renowned software development vendors for a certain period. It was first introduced in 1989 and became a core business strategy throughout the 1990s.

The outsourced developers are accountable for all the IT operations required by an organization. Suppose a law firm outsources cloud computing services to store and back its files. It gives them access to digital technology without investing in heavy capitalism to own the technology. Basically, project outsourcing services are undertaken for cost-cutting measures. Alongside, it has proved a great strategy to dial down and prioritize core aspects of the business by spinning off less critical operations.

But how is software development outsourcing a good choice for global business owners? let's explore!

Why Do Companies Use Outsourcing Services?

Well, every business utilizes outsourcing services for a myriad of reasons as supported by recent statistics. Firstly, the majority of companies utilize an IT outsourcing approach to cut labor costs. In fact, 59% of organizations' surveys refer to cost reduction measures for putting their preference on outsourcing into practice.

Secondly, it provides you an easy access to specialized skills and a wide talent pool. Zippia also shows that 26% of small businesses outsource to get benefits from the top 1% of talent. By partnering with expert service providers, organizations can tap into a pool of certified professionals, boosting their efficiency and innovation. Additionally, it enhances flexibility and scalability opportunities by allowing us to adapt quickly to changing market demands and scale our operations as needed.

Most importantly, leveraging the capabilities of reliable software development outsourcing service providers allows us to ultimately enhance service quality and CX rates, leading to attractive revenue growth.

Pros and Cons of Outsourcing Services

Knowing the benefits and comparing the potential bottlenecks helps ensure whether or not IT project outsourcing is a better fit for your business requirements and strengthens growth opportunities.

ProsCons
Lower labor costLess direct control
Tap into global scalingSocio-cultural differences
Faster time-to-marketTime-zone differences
Improved quality and efficiency
Shared risk mitigations
Focus on strategic innovations
IT Staff AugmentationIT Outsourcing
Global IT staff augmentation market revenue is around $81.87 bn and is expected to reach $385.9 bn by 2027.The Global IT Outsourcing market was valued at $526.6 bn in 2021 and is expected to rise by $682.3 bn by 2027.
The average salary in the IT staff augmentation is recorded at $50,000+ in the United States.The average salary for an IT outsourcing service provider is recorded at $77,254 annually in the United States.

Considering these statistics, it is clearly seen that IT software outsourcing services are to expect high business potential for building a sustainable talent pool and customer relationships.

IT Staff Augmentation vs IT Outsourcing: A Beginner-friendly Comparative Table

Well, we designed this detailed breakdown between these two approaches especially for CTOs and business owners, ensuring you can make informed decisions aligned with your business goals. Let's explore the nuances, weigh the options, and choose ideal staffing access that propels our business forward!

  • Staff augmentation refers to hiring an external software development team to fill gaps in your existing team temporarily, while outsourcing refers to contracting an external organization to handle the entire project.
  • Staff augmentation is a suitable solution for projects that require specific skills for a short period, while outsourcing is ideal for long-term projects requiring specific skills and expertise.
  • IT staff augmentation adds external professionals to your existing team for a short time, while outsourcing involves handing over entire projects or functions to external professionals, providing cost-effective solutions.
  • Staff augmentation offers flexibility to scale the team up or down based on project needs, while the flexibility in outsourcing depends on the contract and the provider’s capabilities.
  • Staff augmentation carries lower risks as you have control over the project, while outsourcing involves relying on an external provider.
DifferentiatorIT Staff AugmentationIT Outsourcing Service
OwnershipYour in-house team retains ownership of projects and tasks.IT outsourcing service provider takes complete responsibility for projects.
PurposeTo fill the specific talent gap temporarily.To proceed with projects on which a company doesn’t want to hire in-house development talents.
ControlDirect control over the augmented staff.Less direct control as the service provider manages their workforce.
ScalabilitySmooth scalability of the team up or down as required.Limited scalability without performing contractual changes.
ExpertiseAccess to specialized skills whenever needed.Renowned IT outsourcing services providers have predefined expertise.
CostTransparent cost structure, generally based on an hourly-working model.Fixed, often long-term contract cost models.
RiskContains lower risk as your in-house team manages the project.Contains a bit of high risk because of outsourcing service provider's accountability.
InnovationEncourages innovation through in-house collaboration.Innovation might depend on the provider’s approach.
Cultural-fitSmooth integration with your company culture.Potential cultural gap with the outsourcing company.
FlexibilityAgile and adaptable to evolving project requirements.Less adaptable to sudden changes that are pre-decided in contractual terms.
TimelineQuick project initiation due to readily available staff.It might take a bit longer setup time.
CommunicationDirect communication with team members.Communication via liaison or managers.
Project FocusYour hired teams have complete attention on the project.Service providers might manage multiple clients simultaneously.
ConfidentialityEasy to maintain data confidentiality.Potential data security concerns with the outsourcing service provider.
Long-term StrategySuitable for short-term projects.Suitable for long-term partnerships.
TrainingStaff Training is required to align with your organization's process.Limited influence over training.

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When to Choose IT Staff Augmentation & IT Outsourcing for your Project?

Choosing between IT staff augmentation vs. IT Outsourcing services majorly depends on your project's specific requirements, management approaches, and business vision. So, let's evaluate these factors meticulously to make an informed decision that aligns with your project's success:

Choose IT Staff Augmentation if:

  • Your project requires the flexibility to scale your workforce. Staff Augmentation allows you to quickly adapt to changing needs.
  • You don’t want to compromise on transparency and direct control over your project’s progress, workflow, and team members.
  • You want to hire software developers with a specialized skillset to join your existing in-house team for a short-term project.
  • You want to maintain confidentiality and keep all sensitive details in-house.

Choose IT Outsourcing if:

  • Your main concern is cost-cutting as IT outsourcing offers you budget-friendly or fixed pricing models for the long term.
  • You prefer a hands-on approach and want the service provider accountable for all aspects of your project.
  • You need access to an expansive global talent pool, including offshore software development teams with the required skills and expertise.
  • Your project has a long-term strategy and is seeking an ongoing and reliable relationship with a trusted IT partner.
  • You want to minimize your administrative tasks and focus on other core business aspects.

Staff Augmentation vs Outsourcing: Which Approach Is Best for Your Business?

As we took a deep dive into the ring of IT staff augmentation vs. IT project outsourcing, both staffing models have their own strengths and drawbacks. At the end of the debate, what majorly matters is your company's specific requirements for a certain period and your project vision.

Resource or Staff augmentation service can be the best bet if you are facing a lack of resources in the local market and must bridge the talent gap on an urgent basis. It offers you a flexible approach to increasing or decreasing your workforce as per your needs.

On the contrary, IT project outsourcing provides you with a full-fledged team of experts to undertake complete accountability for your project. Instead of burning into in-house scaling software development teams, you just need to sign a contract with a reliable outsourcing software development services provider.

As per our experience, if you stuck in the dilemma of IT resource augmentation vs. project outsourcing, simply ask a few questions yourself:

  1. Does your project value your company’s core operations?
  2. Do you have enough in-house talent already to meet evolving project needs?
  3. Would you like to retain your project’s control over the other team?

If you answered “yes”, staff augmentation is an ideal pick for your project. Otherwise, you can go for outsourcing.

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Staff Augmentation vs IT Outsourcing Software Projects: How to Find a Trusted Tech Staffing Partner

Choosing the right tech staffing partner is as complicated as selecting an ideal staff augmentation model for your business. It includes a wide array of variables, such as the organization's budget, anticipated staffing requirements, projected business growth, technical skillset availability among the existing workforce, and so forth.

So, here are a few steps that will help you choose an experienced service provider that can assist you in meeting your current staffing needs, while continuously consulting for your future implementations. Let's explore!

How to Find a Trusted Tech Staffing Partner

Develop a Clear Vision: Before choosing between staff augmentation and outsourcing, clearly define your project and firm objectives, timeline, and budget constraints. Knowing your needs will guide your decision.

Evaluate Your Resources: Assess your in-house capabilities and identify the skills you lack. This will help determine whether you need to augment your staff or outsource. This is the point where most businesses go for affordability over quality requirements. Instead, you should prioritize quality and it would be your best bet if you can get that quality at cheap prices. However, several countries like China, Ukraine, India, etc. have introduced themselves as software development outsourcing giants because their top talents can be hired for lower prices than Western rates.

Consider Cultural Fit: If outsourcing internationally, consider cultural compatibility and language proficiency to ensure effective communication and avoid language barriers.

Cost Analysis: Evaluate the overall cost-effectiveness of both staff augmentation and outsourcing, factoring in hidden costs like training, equipment, and management.

Risk Mitigation: Develop a contingency plan to address potential issues or delays that may arise during the project.

Flexibility: Keep an eye out for contractors willing to adapt to changes and challenges, ensuring your project's success in a dynamic tech economy and driving sustainable project growth.

By following these steps, we ensure you can make an informed decision between staff augmentation and outsourcing services and find a reliable contractor who aligns with your business goals. Remember that the right partner can significantly impact your project's success and your company's growth.

Final SayingsUndoubtedly, choosing the best staffing model is not easy. Numerous hidden factors require clarity to get the best potential of the selected model. It's indeed complex to say the supremacy of one in between staff augmentation vs. project outsourcing.In today’s evolving business dynamics, what matters is that the selected model fits your firm requirements and helps you solve your problem statement. Then, it can either be staff augmentation or IT outsourcing.We hope we have covered a detailed guide to help you choose the best of talents for your business. So, without any further ado, check out the differentiators and pick an ideal expertise to deliver exceptional results in IT projects.At Radixweb, you can get the best of both worlds. We are a globally trusted offshore software development company, backed by 650+ certified and dedicated development teams. Whether you want to hire software developers for your existing project or full-stack development teams, we have got you covered.Being an industry-leading custom software development service provider, we strive to deliver clients with solid IT teams comprising carefully chosen professionals.To get more detailed insights, feel free to consult our experts anytime.

Frequently Asked Questions

What is the cost of a staff augmentation project? 

What are the different types of IT outsourcing?

How much does it cost to IT project outsourcing in 2025?

How does IT outsourcing benefit developing countries?

Is staff augmentation the right pick for small-scale businesses?

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Faisaluddin Saiyed

Faisaluddin Saiyed

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About the Author

Faisaluddin is a dynamic Project Orchestrator passionate about driving successful software development projects. His enriched 11 years of experience and extensive knowledge spans NodeJS, ReactJS, PHP & frameworks, PgSQL, Docker, version control, and testing/debugging. Faisaluddin's exceptional leadership skills and technical expertise make him a valuable asset in managing complex projects and delivering exceptional results.