Web Integration and Maintenance for Efficient Day-to-Day Management
Radixweb revamped the architecture of a wholesale drop shipping platform, integrated with multiple external partners, and provided round-the-clock maintenance services
Hello, I am Gina, Director of Operations of a drop shipping supply company for wholesale products in Florida, USA. Partnering with Radixweb has been a great strategy for Pan-American organization business as they have helped us improve and maintain our existing software servers. The development team has been consistent in their work, delivering quality solutions within the agreed cost and time.
Highlights
“Radixweb has been time and result-oriented in their deliveries and is meeting all of our expectations.”
“They have been very attentive to our needs.”
Radixweb has an excellent skill set across all types of code development and web hosting environments.
A Power Web Hosting Solution
The client is an American company that provides drop shipping services for a range of wholesale products to retailers and eCommerce companies. Their existing platform was not scalable enough to connect with a growing number of third-party partners. So, the company faced the need to reinvent the existing website and all its components.
Radixweb was chosen as a proven software development partner to develop a holistic multi-functional software system that is hosted on AWS and integrated with their database, and various third-party APIs. processes and enhance workflow. It had to be a multi-functional system, covering the needs of all stakeholders in the workforce ecosystem.
Since Radixweb came on board, we have seen a great improvement in our platform. The team is flexible and responsive, and they find new resources quickly.
Here's What the Client Said
Describe your company and your role there.
Our company connects retail businesses selling trusted brands with wholesale product suppliers who can drop ship to end customers across the USA.
I am the Director of Operations.
Why did you engage with Radixweb? What were your goals?
Since 2004, we have been dealing with a range of products including home décor, furniture, pet supplies, sports kits, electronics, clothing, and so on. Our portfolio comprises numerous eCommerce business owners, wholesalers, and retailers.
As a result, the platform generates enormous amounts of data and we needed to recreate and maintain a scalable solution that would automatically and in real-time connect with external partners.
How did you find Radixweb and what is the reason for selecting them?
I came across their website through an online search. We were looking for reliable and cost-efficient services without compromising quality. Radixweb seemed to be the perfect fit for those criteria. They also had high ratings on B2B reviews and rating platforms which talk about their credibility.
Since it was our core platform, we needed to work with a team that could work with our in-house team throughout the project. with similar organizational values. Quite frankly, Radixweb passed that test too. So, it was really not a tough decision to settle with Radixweb.
Please tell us about their scope of work and how they fulfilled your requirements.
They began with a number of consulting sessions to understand our platform architecture and our new requirements. The development team consisted of 2-5 professionals, depending on the project sprints
In short, they have improved and been maintaining our existing website and all its moving components, followed by integrations with our database, website hosting with AWS, and API interface development with external partners. They performed the upgradation in each sprint, and we got regular updates about it.
Their problem-solving mindset, industry experience, project management approach, and team management were all very positive.
Is there any positive impact of this partnership on your business?
We now have a scalable and robust platform that is highly configurable and satisfies the needs of even the most demanding customers. The revamped system offers better connectivity and optimizes the way we manage our internal processes. Managing and analyzing third-party data is now easy and we can access customer data anytime, anywhere.
Are you satisfied with their project management approach?
Yes, delivery times were as expected, and they have been very attentive to our needs. We frequently communicated through audio and video calls, and they were open to any changes on the fly.
If could tell us about the most impressive thing about Radixweb.
The first thing that comes to mind is that Radixweb has an excellent skill set across all types of code development and web hosting environments. We particularly worked with AWS, and they have great knowledge and skills in this field. The migration was smooth and the whole process of platform transition has been going as we expected.
Is there any area for improvement?
Not anything I could think of. We started working with Radixweb in November 2022 and till now, they have met all our expectations.
The Firm’s Final Words
The developed AWS-based platform helped us compose a holistic picture of our products and services. Moreover, it dramatically increased the value that the system provides to our external business partner. Using improved functionalities, we are also able to offer a more personalized approach to each customer.
Gina and her team are highly satisfied with the web development solution and value Radixweb delivered, which featured a visually pleasing user interface and significantly improved system performance. The company allocated around $50,000 towards the initiative, resulting in an impressively powerful service platform, leading to remarkable ongoing IT partnership.