Multi-Platform Booking App for Hairdressing Education and Salon Training

I’m in charge of the software and handle ongoing coordination around other digital services. I work as a software administrator.

We hired Radixweb to build our booking app and the admin console for ACCADEMIA, our education booking platform for hairdressers and beauty professionals across the UK and Ireland. Our goal was to have a single system where courses, bookings, users, and payments could be managed properly.

We found Radixweb through an online search. What stood out was their strong client ratings and the fact that their pricing aligned well with our budget, which made the decision easy.

The scope of their work mainly covered developing a Student Booking App – allowing users to browse courses, book classes, view schedules, manage payments, and track their learning journey. This included a Teacher App that enables educators to manage their classes, take attendance, update course content, and view bookings, a Salon/Business App for providing tools for salons to book training for their teams, manage staff participation, and track course history, and an Admin Console – a centralized dashboard for managing courses, sites, teachers, pricing, schedules, reports, and overall system configuration.

Key deliverables included:

• UI/UX design for all applications
• Development of iOS, Android, and web versions
• Backend development and database architecture
• Integration for payments, reporting, and user authentication
• Testing, QA, and deployment of the platform

By the time of this review, about 80% of the mobile apps and admin system were built. We could test the main booking features, like browsing courses and signing in. Key parts of the system, such as course management and teacher management, were working. The design and screens for the apps were completed, so we could test how everything looks and works. Our early testing showed that most main features were working correctly, and we were close to starting full end-to-end testing.

Their project management was very good. They tried to keep the work on track, and some parts were delivered on time. When delays happened, they did explain the reasons, mostly on our side. They replied to my questions and needs, and they were willing to make changes when I asked. Overall, they were very helpful.

We stayed in touch through a mix of in-person meetings, virtual calls, and regular communication over email and messaging apps, depending on what the situation required.

What impressed me most was the support I received from Prachi, the project lead. She was there for me day and night, always ready to help. I was fully involved in the project, and whenever I needed something, she responded quickly and supported me throughout the process. Her dedication and commitment really stood out.

No, there were no major areas for improvement. Everything was as expected, especially because I was involved 24/7. The team worked with me closely, and we managed challenges together as they came up.