Transforming HRM SaaS Apps with DevOps, CI/CD & Testing Solutions

I am the Managing Director of our company. It's a SaaS-run business for recruitment CRM and payroll management/ Recruitment agencies can use our product to manage candidate relationships, payroll processing, and maintain operational efficiency.

We brought Radixweb on board because we needed a fresh start. First, we wanted to move away from our old development vendor and get all our work under one team. We also needed the HR management app to be more stable. Our users depend on it every single day, so we had to modernize how we release updates. The goal was to have automated pipelines so our team could work in a fully agile way, push changes faster, and not get stuck in manual processes.

We found Radixweb through an online search. They had good ratings, the pricing suited our budget, and their way of working as well as company values matched how we like to operate.

The first thing we needed Radixweb to do was help us move from our UK-based outsourced development house. That meant migrating all our code into one central repository so everything was in one place and easier to manage. From there, they dug into the parts of our HRM app that were problematic or too heavy on resources, and worked on making them faster while keeping them scalable for the future.

They also looked at our workflows and spotted inefficient areas that would cause unnecessary throughput. One of the biggest changes they made was setting up a fully automated CI/CD pipeline. That removed the need for manual deployments and allowed us to release updates every two weeks, which means we can keep improving the product continuously without delays.

The performance and stability of the human resource and payroll management application really got a boost after the optimization. Performance testing scripts were also created to allow us to measure the tangible impact of any performance changes made and how this would react under load. This allowed us to identify the effectiveness and pre-empt any potential regressive issues that may arise.

We had constant contact with the Radixweb team and had an open dialogue. Any small delays or issues identified were communicated as part of standard sprint ceremonies, which allowed us to deliver the projects on time and at high quality. Most of our communication happened via virtual meetings, and our core team for the project had about 6-10 people involved.

Radixweb is always available should there be any urgent issues; we have never been in a situation where the team was non-contactable, even outside of core hours. The team is very communicative and has grasped the domain knowledge of our product and industry extremely well, which has meant that they will often identify any potential weaknesses or areas for improvement when implementing new workflows, with the user experience being the highest priority.

During the beginning of our relationship with Radixweb, there were some small issues that arose due to what we perceived as high-priority items that needed urgent attention, which may not have been seen as a higher priority internally. This has been resolved now and the team has a great understanding of what areas are critical for our business and would cause issues if anything were to go wrong.