Salesforce Integration Services

Salesforce ERP integration solutions align with the sales and resource management processes. It also allows the sales team to import customer-related data such as inventories, invoices, and shipments directly into their CRM system.

Choose ERP integration from Radixweb for:

• Robust workflows for handling and dealing with customers
• Better customer services
• Data management tasks automation
• Enhanced data accuracy
• Data accessibility and visibility across various departments (sales, finance, human resources)
• Faster, informed, and smarter decisions by sales, account, and customer service teams

The integration of Salesforce CRM and accounting software provides total corporate visibility. As a result, productivity will be increased, and duplicate data will be reduced. It also helps the sales teams make more informed decisions based on financial information.

From the first transaction to reporting, forecasting, and invoicing, Radixweb streamlines sales, revenue, and finance teams to:

• Reduce the time it takes for downstream approvals, billing, and reporting by eliminating data re-entry and errors
• Allow finance teams to see customer and transaction data in real-time
• Empower sales and revenue teams to serve customers more efficiently and accurately with access to transaction status, invoices, and payments
• Provide a centralized record system so that everyone can trust the numbers
• Increase productivity and revenue by selling smarter and faster
• Combine the B2B and B2C buying experiences to connect every commerce channel

Computer Telephony Integration (CTI) enables software to route phone calls and other live contacts from customers through a computer. This provides call center agents with a competitive advantage by ensuring seamless and committed customer service. Radixweb is the leading Salesforce CTI software provider, which aids sales teams in improving the overall customer experience.

Here are some of the major advantages of Computer Telephony Integration (CTI) in the call center:

• Enhanced caller experience and call control on a single interface
• Customized customer interactions for better sales performance and customer satisfaction
• Effective handling of your contact center place
• Improved performance of agents
• Ease of managing calls

Salesforce CRM integration with eCommerce platforms such as Shopify, Magento, and Zuora will allow your businesses to execute customized marketing campaigns, increase cross-selling and up-selling, and efficiently manage the inventory to improve the overall customer experience.

You can do the following things with salesforce eCommerce integration:

• Provide a strategic and personalized buying experience at every stage and on any device
• Continuously introduce new features despite any dependencies, disruptions, or delays
• Launch new websites and promotions at speed and at scale
• Integrate digital commerce with store operations, order administration, and many other modules
• Offload IT operations for a single cloud that is scalable, robust, and stable
• Increase productivity with automated operations and robust workflows

Our Salesforce social media integration solutions allow your business to capitalize on user preferences and convert them into potential leads. This way, businesses can track their sales leads in real-time, improve online marketing performance, and take advantage of social media platforms.

Let’s know how you can reap benefits from the social media integration with Salesforce.

• Personalizes conversations with prospects and consumers based on their social media interactions
• With bespoke Salesforce dashboards, you can see how social media is generating new opportunities
• Enables proper social attribution within Salesforce

Boost your employees' productivity by integrating Salesforce with personal planning tools like Outlook and Microsoft Exchange, which results in email, task, contact, and appointment synchronization. Being a top-rated Salesforce integration services partner, we ensure to offer seamless integration with all major email clients.

Let’s understand the benefits of Salesforce integration with your business email and Google calendar.

• Reduces the spent time on irrelevant data entry into various apps
• Allows you to focus on sales
• Maintains focused and meaningful communications to prospects and customers when you can access important emails, scheduled meetings, and pertinent Salesforce records all in one location

IT Service Management (ITSM) consists of all types of activities such as the creation, designing, delivery, management, and support of IT services throughout their lifecycle. It acts as a bridge between sales, customer service, technical, and sales teams. These various teams use different software and technologies to execute tasks. However, integrating CRM with software brings them all together to fulfill a single goal: bringing in more clients.

Reap the advantages below with IT Service Management Integration for your business:

• Increases flexibility in the organization
• Dynamic process delivery and unlimited scalability
• Creates a unified communication platform for both existing and new business processes
• Leverage customized coding and quick implementations
• Easy to implement new business processes while reducing the impact on business infrastructure
• Reports on all tickets at one place

Salesforce CRM marketing automation integration allows every team to collaborate together. Moreover, it also allows various marketing processes to streamline, which are complex and time-consuming with some marketing tools.

Let’s read to see how Salesforce integration with marketing automation tools can take you to the next levels of customer satisfaction.

• Gains visibility into customer insights, patterns, and behavior
• Gives better results by collaborating with marketing
• Maximizes customer lifetime value
• Consolidate data from many sources
• Better business intelligence and lead generation as per business strategies

You can easily manage your data and get actionable insights and data intelligence with Salesforce database integration. Your company may establish a full customer perspective and act on insights faster by integrating Salesforce data with other platforms and bringing data into Salesforce.

Your organization can get various benefits by integrating Salesforce with other databases.

• Brings customer data to other solutions as per business needs
• Keeps your business up-to-date
• Fetches data from a single source.
• Gives insights from integrated data
• Delivers high-quality data

Integrate SharePoint and Office 365 to store your business documents with collaboration system integration solutions. Our services can help your business collaborate on projects more efficiently, save document duplication, and many more. As a result, it facilitates improved document management. Our Salesforce specialists can assist you in determining how to link these platforms to expand data storage capacity.

In addition to greater efficiency and productivity among Salesforce users, collaboration system integration with Salesforce CRM can provide the following specific benefits:

• Better security and efficiency
• Document versioning control
• Real-time availability
• Elimination of unnecessary costs
• A single view of all Salesforce files
• Maintenance of on-premise and cloud SharePoint instances