Transcending with a Business Transformation Arc : A Conversation with Dharmesh Acharya

In business, it is important to drive a lasting and sustainable change in the transformation journey. You need to discover a leveraging mechanism for recognizing that change. And one of my recent conversations with Dharmesh, COO of Radixweb, was a delight to explore the grassroots for embracing business transformations in real. This conversation will head you towards tackling the urgent and the important.

Let’s first get a sense of how Dharmesh is helping businesses to be more of themselves.

A visionary leader with a passion for technology and the evolution it brings for businesses as well as in our day-to-day lives, Dharmesh is a trove of hard-won technological values and wisdom. He strongly believes that success in the 21st century demands businesses to be digitally enabled, global, and transparent, with the fastest data communication, and unique innovations. Dharmesh has rooted experience of the truth that nothing big gets done in your business without the right technology matrix.

Pivoting to the uncertainties that have surfaced in the past couple of years, Dharmesh set a precedent by going beyond leading the company. Successfully discovering why tech adoptions are necessary in the first place.

Envisioning to anticipate evolution in business models and improving the lives of people through technology, Dharmesh has leveraged a people-first yet customer-centric approach. It builds on qualities like dedication and intuitive data-driven strategy to make the most of technology advancements. He finely distilled his understanding of the potential risks and ways to circumvent operational and functional chasms to achieve projected ROI’s while capitalizing on technological business changes.

Standing at the realm of our business armada, Dharmesh proactively keeps abreast of the latest business solutions required to shape a future of 100% customer success and rapid advancement for many businesses and not just react to it.

Ideating and iterating his tech neurons, he successfully introduced one of the smartest digital products in the print industry worldwide. He led himself first. The dedication and discipline needed to be part of something bigger than an individual and then re-deploying these notions to business, Dharmesh has led Radixweb towards helping businesses in advancing people’s lives through the power of tech. This was his leadership formula.

By strongly believing that client success is his own success, he has leveraged the cloud, artificial intelligence, extended reality, and data visualization to provide unconventional and innovative digital transformation services.

He is focused on anticipating and navigating the technological, economical, emotional, and social context of business enhancement. With a great sense of how the power of tech innovation has a huge impact on businesses, this successful risk-taker has spent countless hours in building expertise on how technology can shape businesses, the moves to be made, and the impact of the moves beyond the tech world.

Dharmesh believes that adapting to new tech trends and bringing refinements into processes is foundational to every part of your business. And today, we had an electrifying conversation with Dharmesh who is going to share a behind-the-scenes peek of how to leverage technology to a business transformation arc.

Manifestation of Change

Me: Give us a sense of how you went through the whirlwinds of transitions happening in the tech world. How did you happen to gain a strong grip on helping businesses surf through the tech waves?

Dharmesh: The positivity around technology, the curiosity and imagination it brings to this world speaks about the real potential of technology. I believe the energy that trends bring is so powerful that none of the businesses should wait for a tech breakthrough if they want to solve real business issues. You need to set the right goals and focus on executing the right tech stack to the right issues. For this, I constantly keep my observations on discovering possibilities that these digital innovations offer.

The whole team collaboratively- All the programmers, coders, techies, and digital experts should go beyond playing around with technology. Together, they should look towards bright ideas that have real-world use-cases. Concepts like cloud-native, instant apps, metaverse, and many more triumph above every business reason to stick to traditional formats. The way I grasped the potential of technological transitions rests on how I understand the subject or concern brought to my table for the right solution.

There are two things to consider when you scrutinize a business. Let’s see it as a traditional ecosystem having a typical company culture with a pinch of ethnicity. That is your perception of that business. That’s what I do. I strategize and churn out the right perceptions for that business and work with my team, each member of which is passionate to redefine the way that business works.

The best way to sketch a rewarding business arc is by understanding the discomfort that a business faces. These issues could be operational, technological, or even misalignment in the way people perceive business. Workplace transformation is no exception to this.

I am not talking about changing the core of the business and bringing it out from the zone of what it actually is. No! Without changing the core of what your business is in real life is a difficult situation but that is how any journey towards innovation crafts the right path towards successful adaptation. This is how I gain the business grip to help them undergo a rock-solid transformation arc.

Prepare yourself beyond the comfortable predictability of yesterday, for the reality of today, and all those unknown possibilities of tomorrow.- Dharmesh Acharya , COO Radixweb

Me: Why are technological business changes so important?

Dharmesh: Everything is about your business and its understanding towards the new transition that is required. It’s very tough because while you are trying to craft that perfect risk-free and future-ready revolutionary arc, many businesses are not concerned about whether their business is sturdy enough to understand the technology shift before applying it in actuality.

So, what is it that makes technological breakthroughs important? How can you relate to your business in order to understand it? Are you leveraging the enterprise app 100% in your organization? After investing in cloud technologies, is your business still not fetching the desired ROI?

I follow a thumb rule here. Technological transitions are not about what your competitors are pouring into their tech gaps. It is about modernizing every thread of your business from the roots and making it extremely valuable for those who matter to your business; Be it your employees, your customers, your vendors, your stakeholders, or you yourself.

You talk about competitive advantage, relevance, reliability, or efficiency, technology is bringing the flux for good and diluting every fiber of your business. No matter if you are a startup, government entity, fledgling company, or a huge brand. It’s a dire necessity for every business to have a bold transformation mindset. You can take it and relish it as a well-established imperative for your business to survive and thrive.

Towards Becoming Tech Forward

Me: On the surface, it seems to increase technological capabilities has a simple process of discovering, partnering with IT companies, implementing, adapting, and thriving. But in reality, it looks like an uphill battle. Why is it? And why do the businesses happen to get it wrong?

Dharmesh: Every company you take up from any niche needs to be an IT company of its own.

Most organizations want to modernize and be competitive in the market. But that alone does not offer all the acquirable value that a transition to digital can bring. To adapt your business well with a transformation, you need to know the whole ecosystem prevailing in your business.

You have to zoom in your focus on each process of the supply chain, the geofencing features, accounting software, product/service delivery, cybersecurity, marketing, automated decision making, and all the intricacies of a thriving business entity. All of this will tell you what exactly your business is and how to transform it thread by thread to achieve the desired speed and scale.

I say that every business component is unique. It's like grabbing the problem or component that is to be digitized and pulling it from the core to leverage the value of a high standard. This will give you higher ROI out of the new approach which we call ‘tech forward’.

Understanding the technology potential in your business architecture is the point when the door of business possibilities opens with a transformation value promise. The enhancement that technology drives in your business will never go wrong this way and instead, it will become a value multiplier.

Me: This begs for a question how do we open the door of business possibilities to make a 360-degree transformation value promise?

Dharmesh: As I mentioned ‘understanding your business’ is for sure the masterstroke to touch the business possibilities. Know about what problems your business solves for your customers, know about how the product development is happening, know the loopholes that remain in the ecosystem, track the exact pace of your business growth, map out the gap derived from strategy comparison of planned and the actual ones.

I think understanding your business is number one. Number two is to live and breathe technology. Relate your business from heart, soul, and mind in order to personalize the realm of technology progression that is slowly priming your business for technology-powered evolution.

Third - You have to mold your business into an ultimate arc of growth all through authenticity. It is bringing your business to a genuine change. You have to find that X point between the two intersecting lines. The first line is your business and the second one is the adoption of a new digital approach. If you happen to discover that X point where your business meets the real change, you have really felt your business. So, the door of business possibilities unlocks to leverage a complete transformation value promise.

Most importantly, what interests me about the technology shift that the world is witnessing is that it is not a linear one-time effort. You cannot consider it as an assignment. I have totally erased the meaning of the assignment from the word ‘change’. For me, that is a real way to do better business. The arc of your tech executions must be developed into a regular cadence of the right approach with which you run your business.

Be your own company or a client you are working with, before incorporating any tech trends. Your whole team, right from the strategists, engineers, designers, and everyone else should make an effort to internalize the transformation arc. This may be time-intensive but it ensures that your business becomes future-forward.

Me: We have been in a conversation with Dharmesh and this was surely my pleasure to understand what business capabilities can power transformation. We indeed got a roadmap for the right arc to win a transformational growth. Dharmesh, thank you so much for taking time to share your industry knowledge.