Meeting My Goals Consistently with This Multi-talented Team
Our ongoing complex challenges turning to intelligent solutions each time
Hi, I am Paresh Patel, the VP of Technology at a Commercial Printing Firm. We began our journey with Radixweb in 2014 and continue to work with them for ongoing developmental services. They have built apps for internal use and commercial purposes with top-notch functionalities using .Net and Angular technologies. They have also established backend integrations. Their quality delivery has satisfied our business requirements.
Highlight
When we need them, they always come through for us. It speaks volumes about the success of the engagement we have worked with for such a long time.
Despite the 12-hour time difference, their team accommodates my schedule. Radixweb meets every deadline, and if we encounter issues, they are resolved by the end of the day.
Radixweb provides a wealth of diverse technical knowledge, enabling the team to tackle various projects expertly. They do whatever it takes to complete a task and efficiently address challenges to minimize any disruptions to operations. Their responsiveness and timeliness further facilitate a successful long-term partnership.
Breaking Barriers
Legacy businesses have a sublime way of managing their operations. Most legacy setups take enormous timeframes to adapt to changing requirements of the market and put themselves at the risk of losing relevance. However, there are progressive businesses that do not just evolve at the pace of now but build capabilities that give them an edge over peers.
A Minnesota, Minneapolis-based Commercial Printing Firm wanted to amp up its development services through a custom B2B platform when it outsourced software development services from Radixweb, a global name in Custom Software Development and IT Consultation.
The firm is specifically impressed with Radixweb’s competence in varied specializations. “Radixweb draws from their multi-talented resources to help us accomplish our goals.”
Radixweb does whatever is necessary to complete a task
Here’s an Excerpt from The Conversation:
Tell us about your line of business and what position do you hold in the firm.
Ours is a Minneapolis, Minnesota-based family-owned business. We are a Commercial Printing company with around 100-120 employees.
I am the Vice President of Technologies.
What was your technical challenge that Radixweb worked on? How did they fare?
We are legacy commercial printers that needed a trusted software developer for ongoing development services. We were looking for an IT partner who could develop a custom B2B platform to amplify smooth operations.
Radixweb developed a bespoke app for internal use and as well as for our clients, using .NET and Angular technologies. The team also helped us with backend app integrations. The best part about Radixweb is that they value project deadlines and do whatever is necessary to complete the tasks.
How did you come across Radixweb and engage with them?
I think we were on their probable client list because it was they who called us up. As a notable printing firm, we do keep getting approaches from several technical agencies. What sets Radixweb apart is its deep bench. They have team members with varied specializations, and it helped us choose the appropriate resources for our project.
I think a lot of time, you trust vendors because of their proclaimed capabilities. With Radixweb, we got really lucky. In our long-standing partnership, we have developed a brilliant working relationship where we know our technical partner will go to any end in order to meet our needs.
How do you see this association impacting your business?
Radixweb draws from its multi-talented resources to help us accomplish our goals. Their team overcomes any roadblocks, so they do a fantastic job delivering results. Before they push any code into live production, they conduct multiple tests. As a result, we haven’t experienced any major problems.
Their team fixes any minor issues within a reasonable amount of time with minimal interruptions.Their bespoke development has fulfilled our needs and impressed our clients with their new functionalities.
I have never worked with anyone else like them in my 15 years’ experience with developers. They have never asked for more money in the middle of a project. Their team overcomes any roadblocks, so they do a fantastic job delivering results. Their team fixes any minor problems within a reasonable amount of time with minimal interruptions.
How is your Project Management experience with Radixweb?
Radixweb scores an A in terms of communication. Despite being in different time zones, they accommodated my schedule. Timeliness is something I have found my peers banging their heads over when associating with an offshore firm. However, Team Radixweb takes deadlines very seriously. Whenever we encountered an issue, they would resolve it by the end of the day.
They always assign a Project Manager assigned for all professional projects. Although the team communicates well through Skype and Zoom, our Project Manager went the extra mile and shared her number for better support.
If you had to name the most impressive thing about Radixweb
This is an exceptionally punctual team, and timeliness is something very important to maintain offshore projects. They even stretch resources to meet deadlines. Also, they are very competent in their game – the team produces quality work and tries not to deviate much from the budget. Their adherence to deadlines is their most impressive trait.
The Firm’s Final Thoughts:
Don’t let the language barrier keep you from associating with a brilliant team. We started our journey with them in December 2014, and these seven years have been a very enriching journey for us.
It takes a lot of effort and commitment in building such a long-term partnership, and Radixweb had efficiently managed every challenge with their deep-rooted knowledge and commitment towards excellence.
“I have never worked with anyone else like them in my 15 years of experience with developers.” The legacy brand also assures of another pet peeve for many overseas clients, “Their cost propositions are very reasonable. They have never asked for more money in the middle of a project.”