Developed a Feature-Packed Online Print System with Agile Excellence
They created a feature-rich print system with Agile best practices and rapid outputs
Hi. I am Darren, CEO of an Australia-based IT consulting and development firm. In an impressive partnership with Radixweb, we developed a dynamic and tailor-made online print system in a short span of time. Their expertise seamlessly incorporated new features and ensured seamless maintenance, delivering instant and remarkable outcomes.
Highlights
“We experienced immediate results with increased revenue from the platform.”
“Radixweb had the most superior product, best support and fine account management method.”
The Radixweb team was able to develop the platform while on a tight schedule, all the while providing ongoing support and increased features at the same time.
A Multi-Target Solution
When the leaders of the organization reached out to Radixweb, they were eager to share their requirements, and they needed an online web portal where they could combine uniquely efficient features with ongoing maintenance. The goal was to streamline our business operations and improve the user experience of over fifty clients.
The team at Radixweb took on the task, starting by thoroughly analyzing their requirements and mapping out the project plan. Our industry-leading developers, with their refined taste in technology, built a high-performing and feature-rich print system that would serve both the employees and clients of the firm.
We kicked off frequent meetings and explained what we wanted. The Radixweb team helped deliver that and got us live in under 10 working days.
Take a look at an extract of the conversation:
Please tell us about your company and your role there.
Our organization provides high-end consulting, development, and IT services to medium and large corporates in Australia as well as the USA and Hong Kong.
I am the CEO of the firm,
For what tech needs/project did you hire Radixweb?
We needed a customizable, powerful, and feature-rich print system for both our business as well as our 50+ clients. So, we went through quite a few review sites, like Clutch and UpCity, to find our best chances.
Radixweb specifically caught my attention. They stood apart from the rest for their expertise in three key areas – superior product development, the best support, and efficient account management. They seemed like they could fulfill our criteria in the best possible way, and so we collaborated. And we didn’t regret it!
Were they able to successfully fit into your requirements?
We had a basic concept of the features and functionalities we wanted in our web portal. We kicked off regular meetings and explained what we wanted to the Radixweb team in layman’s term. That was all we needed to do. The rest was reliably taken care of.
Radixweb came up with a project blueprint and delivered the product in a very short period of time. They helped our system get live in under 10 working days. Isn't that amazing? Not many agencies have the capability to deploy a fully-fledged software product in less than 2 weeks, considering all the added features and changes we made during the course.
Would you say the partnership with Radixweb had a positive impact on your business?
Absolutely. We got immediate revenue income through use of the platform. It has also steadily scaled over time as we added additional products and the system released new features.
As a whole, they did a pretty outstanding job without compromising a bit on quality. Both our clients and employees are happy with the product. The architects carefully devised a stack of cutting-edge technologies and collaborated with us to leverage the most of it.
They have exceeded my expectations at every point.
Are you satisfied with their project management style?
Although partnering with an offshore firm comes with its own challenges, namely the time and communication barrier, Radixweb was way above such concerns. Each and every member of the team was professional, understanding, and attentive.
We mostly interacted with the sales account manager, technical account manager, and finance team. We precisely followed true Agile processes throughout the project with daily standups and almost two daily sprints. They didn't give us a single chance to complain about the project status and updates.
What was the most unique/impressive thing about Radixweb?
The most impressive thing about Radixweb is definitely their professionalism, resourcefulness, and fast product delivery. The way they professionally created a highly customized site in an extremely short period of time, that too with ongoing support, deserves a shoutout. They also went to greater lengths to add extra features as per our request.
Final Words of the Firm:
When I came across Radixweb, I wanted to create a web-based platform that would neatly connect our workforce and clients on common ground. Thanks to Radixweb, the platform has opened a door of opportunities for us, both in terms of increased revenue and operational efficiency. They have exceeded my expectations at every point.
Darren was on a mission to build a dynamic and feature-rich online platform that would ease the work of his people as well as clients with technology. They made it possible through the strategic partnership with Radixweb, where we helped his organization not only with development but a resolute digital experience for future growth.