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Optimized rates and years of quality delivery makes them our ‘Mondler’
Hi, this is Salem, Head Of Marketing at an Oman-based organization. We have had an impeccable partnership going on with Radixweb since 2016. Team Radixweb developed a feature-rich web portal for us in the first lap; later, they built a mobile app for us too, which is compatible both with Android and iOS. Additionally, their experts have also handled social media marketing and SEO integrations for our portals.
Highlights
They were faster than us. We would say we wanted something done in a month, and they would finish in a week. Their delivery time was shocking.
They are not overbearing developers; the team takes time to realize your vision. They contribute ideas, but they’ll follow through on your ideas and goals.
We succeeded in generating a host of new online leads because of the superior web designs on our portals and their optimization. The team was proactive in its project management approach, exceeding expectations in terms of efficiency. They were always reliable in providing updates.
A Clear Winner
For this Oman-based client, business goals were very well defined, and they needed cumulative results. So, when customers came in saying they found out about the firm through the website, our client knew that Radixweb has done its job well!
Wonder what makes a firm engage with a partner for consecutive years? We say Trust, Quality Work, Transparent Communication, and a makeshift attitude to handle nagging concerns.
“If they cannot provide something you want, they outsource it. Now that can be expensive, but you know your work will not be stuck due to unavailability.”
Besides the quality and price, their communication is amazing.
This is What Client had to Say About Our Work
Tell us about your line of business and what position do you hold in the firm.
We are a Trading and Investment firm based in Oman. We operate with around 1000-5000 employees.
I am the Head Of Marketing.
What was your technical challenge that Radixweb worked on? How did they fare?
Well, ours isn’t a partnership about overcoming challenges. Our need was very simple; we needed a software partner to develop our website. The real task was to optimize that website and pull in the right clientele.
Radixweb offered us our desired services at really affordable rates than others in the market. Why we continue to hire them for ongoing maintenance is another story. They optimized our portal so well that our clients often tell us that they found out about our services through the website.
They developed our web portals and did some social media marketing. They have also handled some SEO work for our sites. Radixweb also developed an application for customers to order services. On the app, users can choose the cleaning services they need, such as marble cleaning, chandelier cleaning, etc. It’s built for iOS and Android.
For each website they developed, we have an annual maintenance contract with them.
How did you come across Radixweb and engage with them?
They had themselves approached us. Our managing director received an email from them, looking for customers and partners in our region. Later, I had a meeting with them and saw the quality of their work.
We also spoke with other possible partners, but many of them were too expensive. I recommended Radixweb to my firm because of the price and superior development quality.
How do you see this association impacting your business?
We spent approximately $100,000, and our partnership has been going on since 2016; I think that says a lot about our satisfaction and understanding. The way they developed our app and portal, that helped us generate huge organic online leads.
Also, I think their super responsiveness was a contributing factor behind the success of this partnership. Whenever there was any glitch with our systems, they were a phone call away. This preparedness is a huge help when working with an offshore firm. Our projects never got delayed because of them.
When we chose Radixweb, two other software firms also approached us to build our app and website. But the portfolio of Radixweb was the most impressive one. Radixweb is the most cost-effective partner as well as the most professional in delivering quality work. They are very proactive regarding providing updates on project development.
How is your Project Management experience with Radixweb?
Hands down! They are the best at communication. I interface directly with the business development manager. Their working method is very transparent, and they give their clients a lot of space. They put in their suggestions mildly. You are totally in charge of your project when partnering with them.
If you had to name the most impressive thing about Radixweb.
Communication…it has to be that! Most people have this issue with offshore firms; the majority of them lack good communication skills, are slow/reluctant in providing updates, or even not transparent about the development progress. We never had to encounter any such trouble with Radixweb.
The Firm’s Final Thoughts:
They are faster than our demands! We would say we wanted something done in a month, and they would finish in a week. Their delivery time was shocking.
We keep each other updated via phone, WhatsApp, and Zoom. Back in my mind, there’s this peace that I can always reach them in an emergency.
The firm has a plan of retaining its partnership with Radixweb and spends approximately $50,000 to $199,999.
“The team was proactive in its project management approach, exceeding expectations in terms of efficiency. They were always reliable in providing updates.”